When TV Goes Black
Imagine getting settled on the couch to tune into a big event showing on TV, turning on the television, and nothing...Black screen, no event, there is nothing on your screen.
That scenario has happened many times to many people unfortunately, and it can become a reality for all sorts of reasons. Sometimes it's the fault of the network and other times it might be the television service provider. No matter which is at fault, it is incredibly frustrating to sit there watching your blank screen when other people are enjoying the action you are missing out on.
The Olympics are a big deal, and NBC's coverage caused some hard feelings. People were already upset about the taped airings of the events that NBC decided to share, and then what else happens?
Last night, DIRECTV customers in Los Angeles were forced to face this unhappy reality when they turned on their television to watch the 2012 Olympics Closing Ceremony only to find that the provider blacked out for around 30 minutes during the event. What the customers got to see was an on-air message that said: "Service will be restored as soon as technical difficulties are resolved."
At 9:35 p.m. PT DIRECTV experienced an NBCLA outage which made it impossible to pick up the LA NBC HD signal to air the events of the Closing Ceremony. At 10:06 p.m. the signal was restored so customers could watch the remainder of the ceremony. Obviously people took to Twitter. Stars even voiced their complaints about missing out--
- Eric Stonestreet from 'Modern Family:' "@ericstonestreet My direcTV is out. Someone describe the spice girls to me. Very slowly. Slower. Slooooooower. Now faster. And faster. Now slow again."
- 'The Walking Dead' Executive Producer and writer, Glen Mazzara: "@glennmazzara Cool, we can rock out to the awesome DirecTV Customer Service music."
DIRECTV issued an apology to LA customers saying:
"A technical issue at our broadcast center caused a brief disruption of the Los Angeles-based NBC HD signal this evening. The signal was down for approximately a half hour and was restored at 10:06 PT. We are looking into the cause and and apologize to those customers who were affected."
Again, this is not the first time a signal has been blocked, service has blacked out, and things of the like. In fact, it is likely that it will happen again. Just a couple of years ago Time Warner Cable customers in North Carolina were without HD Superbowl coverage. Can you imagine having to watch the Superbowl in REGULAR programming? No one likes football if it's not in HD, right? Alas, these things just happen, and these things must be embraced.
The good news is that while sometimes outages happen, they are rare and not very widespread (typically). And if you were looking forward to the Spice Girls during the Closing Ceremony of the 2012 Olympics and went into a bit of a shock when you discovered the outage, you hopefully still got your Spice Girls fix.
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